Grameenphone (GP) is one of the leading mobile network operators in Bangladesh, providing a variety of services, including SMS, internet, and call packages. For users who might want to deactivate certain SMS services or promotional messages, it’s essential to know the correct codes to do so.
Here’s a guide on how to turn off SMS services from Grameenphone.
How to Deactivate SMS Services on GP
To turn off unwanted SMS services, you can use the following methods:
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Unsubscribe via SMS: Most promotional SMS services allow users to unsubscribe by sending a specific keyword to a designated number. Check the SMS you received for any instructions on how to unsubscribe.
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Using USSD Codes: Grameenphone provides USSD codes for various services. You can dial *121# and follow the prompts to manage your subscriptions.
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Contact Customer Care: If you’re unsure about how to proceed or if you’re receiving spam messages, you can always call Grameenphone’s customer service at 121. They will guide you on how to deactivate the SMS services.
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Visit Grameenphone App: If you have the Grameenphone app installed on your smartphone, you can log in and manage your subscriptions directly from the app.
Frequently Asked Questions (FAQs)
What is the code to unsubscribe from GP SMS services?
There isn’t a universal code, as different services may have specific keywords for unsubscription. Check the SMS for instructions or use *121# to navigate the options.
How can I stop promotional messages from GP?
You can stop promotional messages by sending “STOP” to the number from which you received the message or use the options available in the Grameenphone app or via customer service.
Is there a way to block all SMS from GP?
While you cannot block all SMS from GP directly, you can unsubscribe from each service individually. Alternatively, you can use your phone’s settings to block SMS from specific numbers.
Will I still receive important messages after unsubscribing?
Yes, unsubscribing from promotional messages should not affect your ability to receive important notifications, such as account updates or system messages from Grameenphone.
What should I do if I continue to receive SMS after unsubscribing?
If you continue to receive messages after unsubscribing, contact Grameenphone customer service at 121 for further assistance. They can help resolve any issues related to unwanted messages.
By following these steps and using the provided resources, you can effectively manage your SMS subscriptions with Grameenphone and enjoy a more tailored mobile experience.
