To stop the auto-renewal of a service on Airtel Bangladesh, you can follow certain steps or use specific codes. Auto-renewal is a feature that automatically renews your subscribed services once their validity expires. If you wish to stop the auto-renewal, here are the details and frequently asked questions:
How to Stop Auto-Renewal on Airtel Bangladesh
- USSD Code:
- Dial the specific USSD code associated with the service you want to cancel. Usually, this can be done by dialing *121# and following the menu to manage your subscriptions or to stop auto-renewal of services.
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Alternatively, you can directly try dialing STOP to 4000 or the specific service-related number if provided.
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Customer Care:
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You can call Airtel customer care by dialing 121 from your Airtel number and request assistance to stop the auto-renewal for your subscribed services.
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SMS Method:
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Send an SMS with the content “STOP” followed by the service code to a designated number, often 4000 or another specific service number.
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My Airtel App:
- If you have the My Airtel app installed, you can manage your subscriptions through the app. Simply log in, navigate to the active services section, and cancel the auto-renewal for the desired service.
Frequently Asked Questions
Q1: What happens if I stop the auto-renewal service?
When you stop the auto-renewal, the service will not renew automatically after its current validity period ends. You’ll need to manually subscribe again if you wish to continue using the service.
Q2: Can I resume auto-renewal once I stop it?
Yes, you can usually restart auto-renewal by subscribing to the service again, either through the same USSD code, SMS, or via the My Airtel app.
Q3: Will I receive a confirmation after stopping the auto-renewal?
Typically, you should receive a confirmation message from Airtel after successfully stopping the auto-renewal service.
Q4: Are there any charges for stopping the auto-renewal?
No, stopping the auto-renewal is generally free of charge. However, charges might apply for services that have already been renewed before you cancel.
Q5: Can I stop auto-renewal for all services at once?
You might need to stop auto-renewal for each service individually unless Airtel provides an option to manage all subscriptions from a single interface, such as the My Airtel app or their online portal.
If you encounter any difficulties, it is best to contact Airtel customer care directly for assistance specific to your service and location.
