Grameenphone, commonly referred to as GP, is a leading telecommunications service provider in Bangladesh. The company is a joint venture, primarily owned by Telenor Group, a Norwegian telecommunications company, which holds a significant majority stake. Grameenphone was established in 1997 and has since become one of the most prominent mobile operators in the country, providing voice and data services to millions of customers.
Frequently Asked Questions (FAQs)
Who owns Grameenphone?
Grameenphone is primarily owned by Telenor Group, which holds around 55.8% of the company’s shares. The rest is held by Grameen Telecom, a social enterprise that is part of the Grameen family of companies, and other minority shareholders.
When was Grameenphone established?
Grameenphone was established in 1997, making it one of the oldest mobile operators in Bangladesh. It has grown rapidly since its inception and has played a significant role in the expansion of mobile telecommunications in the country.
What services does Grameenphone offer?
Grameenphone offers a wide range of services, including voice calling, SMS, mobile internet, and various value-added services such as mobile banking, content services, and more. They also provide tailored plans for both individual users and businesses.
How can I contact Grameenphone customer service?
Customers can contact Grameenphone’s customer service through various channels, including their helpline number, official website, and social media platforms. They also have physical customer service centers across the country for in-person assistance.
What is Grameenphone’s mission?
Grameenphone’s mission is to empower people through digital connectivity, providing inclusive and sustainable telecommunications services to enhance the quality of life for its customers. They focus on innovation and customer satisfaction as key drivers of their business.
Does Grameenphone provide international roaming services?
Yes, Grameenphone offers international roaming services that allow customers to use their mobile phones while traveling abroad. Customers can check the availability and rates of roaming services on the Grameenphone website or by contacting customer service.
Is Grameenphone involved in corporate social responsibility (CSR)?
Yes, Grameenphone is actively involved in various CSR initiatives. The company focuses on education, health, and community development, aiming to contribute positively to society while promoting digital inclusion.
How can I recharge my Grameenphone account?
Customers can recharge their Grameenphone accounts using multiple methods, including online recharge via the Grameenphone app, through banking services, or by purchasing scratch cards from authorized retailers.
What are the data packages offered by Grameenphone?
Grameenphone offers a variety of data packages catering to different user needs, including daily, weekly, and monthly plans. Customers can choose from these packages based on their data consumption habits.
How can I check my Grameenphone balance?
Customers can easily check their Grameenphone balance by dialing a specific USSD code, using the Grameenphone app, or through the official website.
Grameenphone continues to innovate and adapt to the evolving telecommunications landscape, ensuring that it remains a leader in the industry while serving its customers with commitment and excellence.
