If you’re a Grameenphone (GP) user and need assistance or have inquiries, it’s essential to know how to reach out to their customer support. Grameenphone provides various ways for users to get in touch, including a dedicated office number for customer service.
Grameenphone Customer Care Number
The primary customer care number for Grameenphone users in Bangladesh is 121. This number is accessible for all GP subscribers and can be dialed from your mobile phone. By calling this number, you can get assistance with various issues such as billing inquiries, service activation, and troubleshooting.
Alternative Contact Methods
In addition to the customer care number, Grameenphone offers several alternative methods to contact their support team:
- Website: You can visit the Grameenphone official website for FAQs, service requests, and other information.
- Mobile App: The Grameenphone app allows users to manage their accounts, view usage, and contact support directly through the app.
- Social Media: Grameenphone is active on various social media platforms like Facebook and Twitter, where you can send them messages or post inquiries.
- Email: You can also reach out to Grameenphone via email for specific inquiries that may require detailed communication.
FAQs
How can I reach Grameenphone customer support?
You can reach Grameenphone customer support by dialing 121 from your GP mobile. Alternatively, you can use their mobile app, visit their website, or contact them via social media platforms.
Is there a charge for calling 121?
No, calling 121 from a Grameenphone number is free of charge.
What kind of issues can I report to Grameenphone?
You can report issues related to network problems, billing inquiries, service activation, internet connectivity, and more.
What are the working hours for Grameenphone customer service?
Grameenphone customer service is available 24/7, so you can reach out at any time for assistance.
Can I get support if I’m using a different network?
While the 121 number is exclusively for Grameenphone users, you can still contact Grameenphone through their website or social media if you are using a different network.
How can I send feedback to Grameenphone?
You can send feedback through the Grameenphone app, their official website, or via their social media channels.
What should I do if my issue is not resolved?
If your issue is not resolved through the initial customer support channels, you may ask to escalate the matter or request a callback from a senior representative.
In conclusion, Grameenphone offers multiple ways for customers to connect with their support team, ensuring that you can get help whenever you need it. Whether you prefer calling, using an app, or reaching out via social media, GP is committed to providing assistance to all its users.
