If you’re a Grameenphone (GP) user or considering becoming one, you might have questions about their customer service and how to reach them. One of the most common inquiries is about the GP call center number. Here’s everything you need to know.
What is the GP call center number?
The Grameenphone call center number is 121. This is the primary number you can dial for customer support, inquiries, and assistance related to your GP services. The service is available 24/7, ensuring that you can get help whenever you need it.
What services are available through the GP call center?
When you call the GP call center, you can access a variety of services including:
- Account inquiries: Check your balance, data usage, and tariff plans.
- Technical support: Get help with network issues, mobile internet, and device problems.
- Recharge assistance: Find information on how to recharge your account or purchase packages.
- Complaint registration: Report any issues or complaints regarding your service.
- General inquiries: Ask questions about new offers, services, or any other GP-related queries.
Is there a different number for business customers?
Yes, Grameenphone has a dedicated helpline for business customers. If you are a business user, you can reach the business support team by calling 01711121212. This line is specifically designed to cater to the needs of corporate clients.
Can I reach GP customer service through other channels?
Absolutely! In addition to calling the call center, you can also reach Grameenphone customer service through:
- Live chat: Available on the Grameenphone website and app.
- Social media: You can contact GP through their official pages on platforms like Facebook and Twitter.
- Email: Send your queries to the customer service email provided on their website.
What should I have ready when I call the GP call center?
When you call the GP call center, it’s helpful to have the following information ready to expedite your service:
- Your mobile number or account number.
- Any relevant details regarding your inquiry or complaint.
- A clear description of the issue you are facing, if applicable.
Are there any charges for calling the GP call center?
Calling the GP call center at 121 is free of charge for Grameenphone users. However, if you are calling from a different network, standard call charges will apply.
How can I give feedback on my experience with the GP call center?
Grameenphone values customer feedback. After your call, you may receive a follow-up message or call asking for your feedback regarding the service you received. You can share your thoughts on the quality of support and any suggestions for improvement.
In conclusion, Grameenphone’s call center is a reliable resource for all your mobile service needs. Whether you’re facing issues, have questions, or need assistance, simply dial 121 or reach out through other available channels.
