Airtel Bangladesh offers an emergency balance service that allows users to borrow credit when they run out of balance. This service ensures that you can stay connected even when you don’t have immediate access to recharge your account. Below are the details on how to access and use this service, along with some frequently asked questions.
How to Use Airtel Emergency Balance
- Dial the Code: To request an emergency balance, dial *141# from your Airtel number.
- Follow the Instructions: You will receive a menu with various options. Select the option for the emergency balance or loan service.
- Confirm the Request: Follow the prompts to confirm your request for an emergency balance. You will typically receive a confirmation message stating the amount credited to your account.
Eligibility Criteria
- You must be a prepaid subscriber.
- Your SIM card must be active for a certain period (usually specified by Airtel).
- There might be a minimum usage criterion that needs to be met.
Repayment
The borrowed amount will be deducted automatically from your next recharge along with a service fee. The fee and terms might vary, so it is advisable to check the applicable terms when you apply for an emergency balance.
Frequently Asked Questions
Q: How much emergency balance can I receive?
A: The amount available for borrowing may vary based on your usage history and account status. Typically, it ranges from a small amount to a few hundred BDT.
Q: How often can I use the emergency balance service?
A: You can use this service as often as needed, provided you have repaid previous loans. The availability will depend on your account’s eligibility.
Q: Is there a service fee for using the emergency balance?
A: Yes, a service fee is usually charged for using this facility. The fee is deducted along with the borrowed amount on your next recharge.
Q: Can I transfer the emergency balance to another number?
A: No, the emergency balance is intended for personal use only and cannot be transferred to another number.
Q: What happens if I don’t recharge my account?
A: The borrowed amount along with the service fee will remain pending until your next recharge. It is advisable to recharge promptly to avoid any service interruptions.
Q: Can I opt out of receiving emergency balance?
A: Yes, you can opt-out or stop using the service by contacting Airtel customer care for assistance.
For more information or assistance, you can contact Airtel Bangladesh customer service directly. Their representatives can provide detailed guidance tailored to your specific queries and account status.
