Airtel Bangladesh offers an emergency balance service that allows its prepaid subscribers to borrow a certain amount of credit when they run low on balance. This service is particularly useful in situations where you need to make urgent calls or send messages but are unable to recharge immediately. Here are the details and frequently asked questions about Airtel’s emergency balance service:
How to Avail Airtel Emergency Balance
To request an emergency balance, you can use the following USSD code:
- Dial *141# from your Airtel number.
- Follow the on-screen instructions to select the emergency balance option.
- Confirm the request to receive the emergency balance.
Alternatively, you can directly dial 14110# to receive the emergency balance.
FAQs
What is the eligibility criterion for requesting an emergency balance?
To be eligible for an emergency balance, you must be an active Airtel prepaid subscriber. Additionally, you may need to have a certain level of usage history or tenure with Airtel to qualify for this service.
How much emergency balance can I borrow?
The amount of emergency balance you can borrow may vary based on your usage history and tenure with Airtel. Typically, subscribers can borrow amounts like BDT 10, 20, or 50. You will be informed of the available options when you request the service.
Is there any charge for using the emergency balance service?
Yes, there is usually a nominal service charge associated with borrowing an emergency balance. This charge will be deducted from your next recharge along with the borrowed amount. The specific service charge may vary and will be communicated to you at the time of borrowing.
How do I repay the borrowed emergency balance?
The borrowed amount, along with any applicable service charges, will be automatically deducted from your next recharge. Make sure to recharge your account with enough balance to cover both your usage and the repayment.
Can I request another emergency balance before repaying the previous one?
Typically, you need to repay the previous emergency balance before eligible for another one. However, this policy may vary, and you should check with Airtel customer service for specific conditions that apply to your account.
Is the emergency balance available for all prepaid plans?
The emergency balance service is generally available to all prepaid customers, but specific terms and eligibility criteria may apply. It’s always a good idea to check with Airtel customer support if you’re unsure about your eligibility.
How often can I use the emergency balance service?
The frequency with which you can use the emergency balance service may depend on your usage patterns and repayment history. Airtel reserves the right to limit the number of times you can access this service within a certain period.
What happens if I do not repay the emergency balance?
If you do not repay the borrowed emergency balance, you may be restricted from using the service in the future. Additionally, the amount owed will be deducted from subsequent recharges until fully repaid.
For any further inquiries or assistance, you can contact Airtel Bangladesh customer service through their helpline or visit their official website for more information.
