Promotional SMS can sometimes be overwhelming, especially if you receive frequent messages from Grameenphone (GP). Fortunately, there are ways to opt-out of these notifications. Here’s how you can stop receiving promotional SMS from GP.
Method 1: Using SMS Commands
One of the easiest ways to unsubscribe from promotional messages is by using SMS commands. Follow these steps:
- Open the messaging app on your mobile phone.
- Create a new message.
- Type “STOP” or “UNSUB” (specific keywords may vary).
- Send the message to the designated number provided in the promotional SMS you received.
This should initiate the unsubscription process, and you should receive a confirmation message shortly.
Method 2: Through Grameenphone App
If you have the Grameenphone app installed on your smartphone, you can manage your preferences directly through the app:
- Open the Grameenphone app.
- Log in using your GP number.
- Navigate to the “Settings” or “Preferences” section.
- Find the option related to promotional messages or marketing communications.
- Opt-out or toggle off the promotional SMS notifications.
Method 3: Call Customer Care
If you prefer speaking to someone, you can call Grameenphone customer care for assistance:
- Dial 121 from your GP number.
- Follow the prompts to reach a customer service representative.
- Request to opt-out of promotional SMS.
The representative will guide you through the process.
FAQs
1. Will I still receive important alerts after opting out?
Yes, opting out of promotional SMS will not affect the important service alerts or notifications related to your account.
2. How long does it take for the unsubscription to take effect?
Typically, you should stop receiving promotional SMS within a few hours to a couple of days after opting out. If you continue to receive them after this period, you may want to repeat the unsubscription process.
3. Can I opt back in if I change my mind later?
Yes, you can opt back in at any time by sending an SMS with the keyword specified in the promotional messages or by contacting customer care.
4. Are there any charges for opting out of promotional SMS?
No, there are generally no charges for opting out of promotional SMS sent by Grameenphone. However, standard SMS charges may apply if you send an SMS to unsubscribe.
5. What if I keep receiving promotional SMS even after opting out?
If you continue to receive promotional messages after opting out, it’s advisable to contact customer service for further assistance. They can investigate the issue and ensure your preferences are updated in their system.
By following these steps, you can successfully stop receiving unwanted promotional SMS from Grameenphone and enjoy a more streamlined messaging experience.
