If you’re a Grameenphone (GP) user and utilizing the Skitto platform, you may find yourself needing to check your balance frequently. Skitto is a unique mobile service by Grameenphone that empowers users with greater control over their mobile experience. Below is a guide on how to check your Skitto balance, along with some frequently asked questions.
How to Check Your Skitto Balance
Checking your Skitto balance is straightforward. Here are the methods you can use:
- USSD Code:
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Simply dial *124# from your Skitto number. After dialing, you will receive a prompt displaying your current balance.
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Skitto App:
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If you have the Skitto app installed on your smartphone, you can open the app and check your balance directly from the home screen. The app provides a user-friendly interface for managing your account.
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SMS Method:
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Send an SMS with the text “BAL” to 9999. You will receive an SMS with your current balance details shortly.
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Website:
- You can also visit the official Skitto website, log in with your account details, and check your balance there.
FAQs About Skitto Balance Checking
1. What should I do if my balance is not updating?
If your balance is not updating, try restarting your phone or logging out and logging back into the Skitto app. If the issue persists, contact Grameenphone customer support for assistance.
2. Can I check my balance if I am on a different network?
No, balance checking services are only available for Skitto users on the Grameenphone network. If you’re on a different network, you won’t be able to check your Skitto balance.
3. Is there a charge for checking my Skitto balance?
No, checking your Skitto balance using USSD, SMS, or the app is free of charge. However, standard SMS rates may apply if you are sending a message to check your balance.
4. How often can I check my balance?
You can check your balance as often as you like. There are no restrictions on the frequency of balance inquiries.
5. What should I do if I forgot my Skitto account password?
If you forget your account password, you can reset it through the Skitto app or website by following the password recovery process. Typically, this involves verifying your identity via SMS or email.
6. Can I see my usage history along with my balance?
Yes, the Skitto app provides detailed information about your usage history, including call minutes, SMS, and data usage, along with your current balance.
7. What happens if my balance goes to zero?
If your balance reaches zero, you will not be able to make calls, send SMS, or use data services until you recharge your account. You may also receive notifications reminding you to top up your balance.
In conclusion, checking your Skitto balance is a simple process that can be done in various ways. Whether you prefer using USSD codes, the app, or SMS, you can easily keep track of your usage. If you have any further questions, don’t hesitate to reach out to Grameenphone customer support for assistance.
