Update 17 Aug 2026: Airtel Bangladesh is now Cirkle (a Robi Axiata brand). Your 016 number, balance, packages and all USSD codes stay the same. My Airtel app → My Cirkle app.
Cirkle Customer Care Number
- 121 from Cirkle SIM (24/7, small charge may apply).
- 786 for VAS help.
- My Cirkle app → Support → Live Chat – if stuck see app login guide.
- Visit Cirkle / Robi center with NID. First know your Cirkle number so staff can verify.
Tip: before calling, check taka balance so you can quote validity.
FAQ
What is Cirkle helpline?
121 from Cirkle, same as old Airtel.
Is Airtel now Cirkle?
Yes. Since 17 Aug 2026 Robi renamed Airtel to Cirkle in Bangladesh. Same network, same 016 series, same codes.
Do old Airtel codes still work?
Yes. All Airtel USSD codes, 016 numbers and balances work unchanged on Cirkle.
